Case Study 1
Client
Centers for Disease Control and Prevention, National
Institute for Occupational Safety and Health (NIOSH)
Challenge
NIOSH was created by the Occupational Safety and
Health Act of 1970 and immediately recognized a need to collect and
disseminate relevant research information. To meet this need, NIOSH
established the NIOSHTIC database, an electronic bibliographic
database of occupational safety and health literature, and
contracted out its updating and maintenance. The problem: NIOSH had
contracted with a series of firms to update NIOSHTIC from its
inception until 1986, but no contractor had succeeded in developing
a reliable system for performing this activity and none was awarded
a follow-on contract.
In 1986, NIOSH awarded IVI a contract to identify,
acquire, analyze and summarize information on all aspects of
occupational safety and health, create abstracts tailored to the
needs of the audience, and prepare updates for the NIOSHTIC
database.
Contribution
IVI responded by comprehensively covering the
published literature and providing monthly updates containing
500-1000 new and unique, error-free records. IVI combined its
information management expertise with the biomedical and scientific
knowledge of its staff to establish standard operating procedures
and quality control/quality assurance routines that met or exceeded
all of NIOSH’s requirements.
Outcome
IVI updated the database over a period of 12 years,
adding nearly 80,000 records. IVI was the only contractor in the
history of the NIOSHTIC database to ever successfully perform this
activity and was rewarded with two consecutive follow-on contracts.
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